Privacy Policy

Privacy Policy

Effective Date: 17 March 2025
Website: https://webswatchers.com.au

At Web Swatchers , we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. What Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number

  • Account Information: Username, password, billing details

  • Payment Information: Credit card or bank account details (processed securely via third-party providers like Stripe)

  • Technical Data: IP address, browser type, operating system, pages visited, and usage statistics

  • Communications: Messages, support inquiries, and feedback you provide

2. How We Collect Your Information

We collect personal data when you:

  • Visit or browse our website

  • Fill out contact forms or quote requests

  • Sign up for services or accounts

  • Make a payment

  • Communicate with us via email or chat

We also use cookies and analytics tools (like Google Analytics) to improve site functionality and track visitor behavior.

3. How We Use Your Information

We use your information to:

  • Provide and manage our IT and web development services

  • Process payments securely

  • Communicate with you about updates, offers, or support

  • Improve website performance and user experience

  • Comply with legal obligations

4. How We Share Your Information

We do not sell your information. However, we may share it with:

  • Trusted third parties such as Stripe, Google Analytics, and web hosting partners

  • Regulatory authorities, if required by law

All third parties are required to maintain the confidentiality and security of your data.

5. Data Storage and Security

Your data is stored on secure servers and protected using appropriate physical, electronic, and administrative safeguards. We implement industry-standard encryption and access controls.

We collect personal information such as contact details, account information, payment details (processed securely via third-party providers like Stripe), technical data, and communications.

We do not sell customer information. However, we may share data with trusted third parties, including payment processors and web hosting partners, to fulfill their services. Additionally, information may be disclosed if required by law or to comply with legal obligations.

6. International Data Transfers

Some of our third-party providers may store or process your data outside of Australia. We ensure they comply with similar levels of data protection.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Request a copy of the information we hold about you

  • Withdraw consent for marketing communications

To exercise these rights, email us at: contact@webswatchers.com.au

8. Cookies

We use cookies to:

  • Analyze website traffic

  • Personalize user experiences

  • Track conversions and visitor behavior

You can disable cookies in your browser settings, but it may affect website functionality.

9. Third-Party Links

Our site may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with a new effective date.

11. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:

WebSwatchers Pty Ltd
đź“Ť 11/35 Mascot Drive Eastlakes NSW 2018
📧 contact@webswatchers.com.au