Terms & Conditions

Effective Date: 17 April 2025
Website: https://webswatchers.com.au
Owner: Web Swatchers

These Terms and Conditions govern your use of our website and services. By accessing or using this website, you agree to be bound by these terms. If you do not agree, you must not use our services.

1. Use of Website

You agree to use this website for lawful purposes only. You must not:

  • Violate any applicable laws or regulations
  • Infringe upon our intellectual property
  • Use the site for any harmful or disruptive activity (e.g. hacking, spreading malware)

2. Services Provided

WebSwatchers provides technology services including but not limited to:

  • Website design and development
  • Cybersecurity and IT support
  • Hosting, maintenance, and monitoring
  • Payment system integration
  • Technical consultancy and automation solutions

All services are subject to the scope outlined in a written agreement or service proposal.

3. User Responsibilities

You agree to:

  • Provide accurate information for service setup and billing
  • Comply with our usage guidelines
  • Make timely payments as agreed
  • Keep your account and login credentials confidential

4. Payments & Billing

  • Payments must be made in Australian Dollars (AUD)
  • Services may be billed upfront or on a subscription basis
  • Recurring charges are billed monthly unless otherwise specified
  • We use Stripe and other secure payment gateways for processing payments

Late or failed payments may result in service suspension or cancellation.

5. Refund Policy

Please refer to our Refund Policy for full details. Refunds may be issued under certain conditions, such as failure to deliver agreed services or project cancellation within a specified period.

6. Cancellations & Termination

You may cancel your service with prior written notice. We reserve the right to suspend or terminate services for:

  • Violation of these Terms
  • Non-payment
  • Abuse of our system or staff

In such cases, no refund will be issued unless required by law.

7. Intellectual Property

All content, designs, code, and materials created by WebSwatchers remain our property unless transferred by contract. You may not duplicate, distribute, or use our materials without consent.

8. Third-Party Services

We may integrate or link to third-party services (e.g., hosting, Stripe). We are not responsible for the performance, accuracy, or availability of these services. Use of third-party services is subject to their own terms and policies.

9. Limitation of Liability

To the maximum extent permitted by law, WebSwatchers is not liable for:

  • Loss of data or revenue
  • Downtime or system outages
  • Indirect or consequential damages

Our total liability is limited to the amount you paid for the relevant service.

10. Privacy

We collect and handle data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the site or services indicates your acceptance.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved under Australian law in the courts of NSW.

13. Contact Information

If you have any questions or concerns about these Terms, contact us:

WebSwatchers Pty Ltd
📧 Email: conatct@webswatchers.com.au
đź“Ť 11/35 Mascot Drive Eastales 2018